Troubleshooting Guide for Femometer Ring Users

By Femometer | Wednesday, September 6, 2023

App Integration

Pairing & Firmware Update

  1. Ensure your Femometer Ring is charged for at least 1 hour before attempting to pair it with the Femometer App during the initial charge.
  2. Activate Bluetooth on your phone and attempt the pairing process.
  3. After the ring is connected to the app, it will automatically detect the firmware version. If the following prompt appears in your app, please follow the instructions to complete the firmware upgrade.Femometer ring firmware update guide

Data Synchronization

Q1. Data Syncing

Make it a daily habit to sync your data with the Femometer App to ensure secure data storage.

Q2. No Data After Syncing

  • Try refreshing the page.
  • Close the app and reopen it to check.
  • Ensure you didn't forget to wear the Femometer Ring during your last sleep session.

Q3. Data Checking Methods

  • For BBT curve checking: Navigate to Analysis -> Chart -> Finger Temp Curve.
  • For sleep curve checking: Go to Analysis -> Chart -> Sleep Curve.

Wearing the Femometer Ring

Q1. Can I Wear the Femometer Ring All Day?

Yes, you can wear the ring throughout the day. If you're using the Femometer Ring solely for BBT tracking, wearing it at night is sufficient.

Q2. Testing the Fit of the Femometer Ring

Experiment with wearing the Ring on your index finger, middle finger, and ring finger to determine the best fit. The Femometer Ring should sit comfortably and securely around the base of your finger, without rotating during sleep. Avoid fingers with a narrower base than the knuckle. If you face any sizing issues, please reach out to our customer service for guidance.

Q3. Difficulty of Removing the Ring After Sleep Due to Size

It's common for your finger to swell after sleeping. To ease the swelling, raise your hand in the air and hold it still for at least 5 seconds. Then, attempt to gently remove the Femometer Ring while maintaining this posture.

Interpreting Results

Q1. Abnormal Temperature Readings

  • You may be experiencing a unique condition, such as a fever.
  • You are in an environment with extreme temperatures.
  • The sizing of the ring may not be suitable for you.