Return Policy

We want you to be fully satisfied with every item that you purchase from If you are not satisfied with an item that you have purchased, you may return the item within 30 days from the order date for a full refund of the purchase price, minus the shipping, handling, gift wrap, or other charges. All return shipping charges must be prepaid. We cannot accept C.O.D. deliveries.

1.If you're not happy with your product, let us help you with a return or replacement. Your satisfaction is very important to us.

2.All non-receipt returns are subject to a refund verification process. Returns must be in a completely re-saleable condition with the original packaging. Refunds, credits or exchanges will only be made after the goods have been inspected. Items that are opened or damaged or do not have a receipt may be denied a refund or exchange.

3.Refunds are issued in the same tender as the original transaction.

4.We do not accept returned items that were sent back by you directly without checking with us first.

Return Step One:
Email contact support with "RETURN" as the subject. In the message include your order number and return reason. Please check the item must be returned, unused or used, in good condition, in original boxes (whenever possible), and accessories to ensure full credit. Once your return request has been approved, our customer service team will send you a warehouse address. You'll need to ship the item back before the date stated in this email. If you don't ship the item back by that date, we may close your request.

Return Step Two:
You are required to return the items to our store or warehouse at your own cost. You can bring it in person or post it back. You, the buyer, are responsible for the return method and the costs incurred. We will only return the full amount if the items arrive at our store or warehouse undamaged.

Return Step Three:
Your money will be returned within 30 days of receiving the items.

Damaged items

If you received a damaged product, please notify us immediately for assistance.
Please do not send return address(as below) directly. Our customer service team will send you nearest warehouse address based on your shipping address.
Return Address:
8822 Flower Road Ste 140, Rancho Cucamonga, CA 91730 GKMK+BANYAN Phone Number: 19096066899 Please contact for the details of the return address. Our customer service will take care of you .